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SmartData Collective > Big Data > Social Data > Using Social Media Analytics to Extend Business Intelligence
AnalyticsSocial Data

Using Social Media Analytics to Extend Business Intelligence

Jennifer Roberts
Last updated: May 26, 2011 6:30 pm
Jennifer Roberts
1 Min Read
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Applying social media analytics to surface consumer insights. A dynamic, always-on dashboard can help your organization track key social media indicators. Two new videos show how social media intelligence can be used to monitor consumer sentiment as it applies to entertainment or even credit card customer services and fees.

Contents
What Social Customers are Saying About Credit Card CompaniesWhat Social Customers are Saying About Credit Card CompaniesHow TV Viewership Can be Monitored Using Social Media Analytics

What Social Customers are Saying About Credit Card Companies

Applying social media analytics to surface consumer insights. A dynamic, always-on dashboard can help your organization track key social media indicators. Two new videos show how social media intelligence can be used to monitor consumer sentiment as it applies to entertainment or even credit card customer services and fees.

More Read

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What Social Customers are Saying About Credit Card Companies

What the Social Customers are Saying About Credit Card Companies from Collective Intellect on Vimeo.

How TV Viewership Can be Monitored Using Social Media Analytics

How TV Viewership Can be Monitored Using Social Media Analytics from Collective Intellect on Vimeo.

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